Privacy Policy

Last updated: February 2026. This Privacy Policy describes how InfoTechGamer collects, uses, and protects your personal information in accordance with the Lei Geral de Protecao de Dados (LGPD - Law No. 13.709/2018).

1. Data Controller

InfoTechGamer is the data controller responsible for your personal data. You can contact us at privacy@infotechgamer.com for any questions regarding your data.

2. Data We Collect

We collect the following types of personal data:

  • Account Information: Name, email address, phone number, and shipping addresses provided during registration and checkout.
  • Order Data: Purchase history, transaction details, and payment method (we do not store full credit card numbers).
  • Usage Data: Browsing activity, search queries, and interaction with our services for analytics and improvement.
  • Device Information: IP address, browser type, and device identifiers for security and fraud prevention.

3. How We Use Your Data

Your personal data is used for:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending transactional communications (order confirmations, shipping updates)
  • Improving our services and user experience
  • Fraud prevention and security
  • Marketing communications (only with your explicit consent)

4. Legal Basis for Processing

We process your data based on: contract performance (order fulfillment), legitimate interest (fraud prevention, analytics), legal obligation (tax and regulatory compliance), and consent (marketing communications).

5. Data Sharing

We may share your data with: payment processors, shipping carriers, and cloud service providers necessary to operate our services. We do not sell your personal data to third parties.

6. Your Rights Under LGPD

You have the right to:

  • Confirm the existence of data processing
  • Access your personal data
  • Correct incomplete, inaccurate, or outdated data
  • Request anonymization, blocking, or deletion of unnecessary data
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with the National Data Protection Authority (ANPD)

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. You may request deletion at any time.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.

9. Contact

For any questions or requests regarding your personal data, contact our Data Protection Officer at privacy@infotechgamer.com.